Cancellation Policy & House Rules

All cancellations must be submitted in writing via email to bbcottage.oob@gmail.com or WhatsApp. A cancellation is effective from the date and time we receive your written notice.

A 40% deposit is required to confirm your reservation. The remaining 60% is due at least 30 days before check-in.

If you need to cancel, we will make a genuine effort to rebook your dates. If we are successful in filling your canceled period, a partial refund may be issued at our discretion, less any applicable fees and administrative costs. This is not a guaranteed outcome, but we are committed to assisting guests where possible and will always act in good faith.

To ensure a safe, respectful, and enjoyable environment for all guests and neighbors, the following rules apply to all occupants:

• —No smoking indoors. Smoking is strictly prohibited inside the property at all times.
• —No illegal substances. Use, possession, or distribution of illegal substances on the premises is prohibited and will result in immediate termination of stay.
• —No open flames. Candles, fire pits, and open flames are not permitted without prior written approval.
• —Pets. A maximum of 2 pets are permitted with prior written approval. Guests are responsible for any damage or excessive cleaning caused by pets.
• —Keep the property clean. Guests are expected to maintain the property in a clean and orderly condition throughout the stay and at check-out.
• —Quiet hours. Please respect quiet hours and neighboring properties. Excessive noise or disruptive behavior will not be tolerated at any time.
• —No unauthorized gatherings. Parties, events, and large gatherings beyond the registered guest count are prohibited without prior approval.

By submitting payment, you acknowledge and explicitly agree that:

• The 40% deposit is clearly disclosed as non-refundable after the 48-hour cancellation window
• The cancellation policy was presented to you and accepted at the time of booking
• Your confirmed reservation constitutes a binding agreement between you and Beachside Bliss Cottage

Unauthorized chargebacks or payment disputes filed in contravention of this policy may be formally contested. We reserve the right to provide the following evidence to payment processors and financial institutions:

• These Terms & Conditions and Cancellation Policy
• Booking confirmation records
• Payment receipts and records
• Communication history

We reserve the right to recover funds through all legally permitted means, including recovery of associated chargeback fees to the extent allowed by applicable law.