Privacy Policy

We collect only the personal data necessary to process your reservation. This may include:

• Full name
• Email address
• Phone number
• Requested stay dates and number of guests
• Any additional information you voluntarily provide

We do not intentionally collect sensitive personal data (such as financial account numbers, government ID numbers, or health information) and we do not process payment information through this website. By continuing to use this website, you consent to the use of cookies and analytics tools as described in Section 8.

Personal information is collected only when you voluntarily provide it, such as when you:

• Submit a booking request through this website
• Use contact or inquiry forms
• Initiate communication via email (bbcottage.oob@gmail.com) or WhatsApp

We do not collect personal information through passive means, purchase data from third parties, or use web scraping to gather user information.

Your personal data is used solely for the following purposes:

• Processing and confirming reservations
• Communicating booking terms and payment instructions
• Responding to inquiries and providing customer support
• Maintaining internal booking records
• Complying with applicable legal and regulatory obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes. We do not engage in automated decision-making or profiling.

This website does not process payments. All payments are handled externally through third-party payment services (such as PayPal). Please be aware of the following:

• We do not store, process, or have access to your payment credentials
• Payment service providers operate under their own privacy policies and terms of service
• We are not responsible for the privacy practices of third-party payment providers
• We are not responsible for errors, failures, or disputes related to third-party payment processing

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, including booking fulfillment, internal record-keeping, and compliance with applicable legal or regulatory requirements. Data that is no longer required is securely deleted or anonymized.

We implement reasonable technical and organizational safeguards to protect your personal data, including secure website hosting, access controls, and restricted data access on a need-to-know basis. However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security and are not liable for unauthorized access resulting from circumstances beyond our reasonable control.

We may disclose your personal data where required to do so by applicable law, court order, or lawful request from government authorities. Any such disclosure is limited strictly to what is legally required and we will, where permitted, notify you of the request.

This website uses cookies and similar tracking technologies to ensure functionality, improve user experience, and analyze performance.

What are cookies?

Cookies are small text files stored on your device when you visit a website. They allow the website to remember your preferences and improve your browsing experience.

Types of cookies we use

• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand how visitors use the site (e.g., Google Analytics)
• Preference cookies: Remember your settings and choices
• Third-party cookies: May be set by embedded services and are governed by those third parties' policies

Analytics data collected

Analytics tools may collect non-personally identifiable information including device and browser type, pages visited, time spent on pages, and general geographic region. This data is used solely to improve website performance.

Your cookie choices

You may accept, reject, or manage cookie preferences via the consent banner on first visit. You may also delete or block cookies at any time through your browser settings. Note that disabling essential cookies may affect website functionality.

Subject to applicable law, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing in certain circumstances

To exercise any of these rights, please contact us at bbcottage.oob@gmail.com. We will respond within a reasonable timeframe and in accordance with applicable legal requirements.

This website is operated from and data is processed in the United States. If you are accessing the website from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your home country. By using this website, you consent to this transfer.

This website and our services are not directed to individuals under the age of 21. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately at bbcottage.oob@gmail.com and we will promptly delete such data.

We may update this Privacy Policy at any time. Any changes will be reflected on this page with an updated date. Continued use of this website after changes are posted constitutes your acceptance of the revised Policy. We encourage you to review this page periodically.

For any questions or concerns regarding this Privacy Policy or your personal data, please contact us at: bbcottage.oob@gmail.com